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Digital Transformation in Governments: The Challenges and Imperatives

Insights into the attitudes and expectations of government employees on their digital journey.

Digital transformation is an ambitious project for any organization let alone government. Becoming innovative and adaptive is an ongoing journey of modernization. Government decision-makers aspire to facilitating broader citizen engagement, empowered employees and new digital infrastructures that will provide better access to data and services. But what are their challenges and imperatives?

In this Executive Brief, you will glean insights, trends and shared learnings on:

Perspectives of government managers on their technology and operational challenges and expectations

How government institutions use modern tools and technologies to become more flexible and responsive to their constituents

The role of change management in successful transition

The four desired outcomes of IT professionals in digital transformation

Adapting to the challenges of data security, privacy, and reliance on legacy systems

New digital infrastructures that will provide better access to data and services